Privacy Policy

Effective Date: March 28, 2026

Introduction Illinois Housing Assistance Program (ILHAP) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or our advertisements on Meta platforms.

Information We Collect We collect personal information that you voluntarily provide to us when requesting our "Inherited House First-Step Checklist," including:

  • Name

  • Email Address

  • Phone Number

How We Use Your Information We use your information to deliver the requested checklist, provide property solutions assistance, and follow up regarding your housing needs.

SMS Consent and Communication By providing your phone number on our website or through our Facebook/Instagram Lead Ads, you provide express written consent to receive recurring automated marketing and informational text messages (e.g., property updates, checklist follow-ups) from ILHAP.

  • Consent is not a condition of any purchase.

  • Message and data rates may apply.

  • Message frequency varies.

  • You can opt-out at any time by replying STOP. For help, reply HELP.

Data Sharing and Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security We implement industry-standard security measures to maintain the safety of your personal information.

Contact Us If you have questions regarding this policy, please contact us at info@ilhap.org.